Business Intelligence

The term Business Intelligence (BI) broadly encompasses many practices, applications and technologies that facilitate the analysis and reporting of business data. The purpose of BI is to render data as information and enable the acquisition of knowledge and business insights. The value of BI is realized when organizations make better decisions from the knowledge and insights gained from business data.

BI is not a new concept; businesses began working with BI solutions dating back to the late 80’s. Unfortunately, few of the early adopters were successful. Major impediments to success had been the inherent difficulties of defining the requirements for BI solutions, and the high cost of acquiring BI tools and technologies.

The good news is that BI has fully come of age. Industry knowledge and experience of successful BI practices has matured and Microsoft’s BI technology has significantly lowered the costs of developing solutions. While there are still plenty of challenges to overcome, the business value potential for BI solutions is more compelling than ever before. CSG’s BI practice is dedicated to helping our clients embrace BI and reap the benefits.

CSG’s consulting services have always been business-data centric. Our consultants are data people who are highly skilled in all aspects of data management. Through our focus on BI, we concentrate our experience and capabilities on helping clients unlock the secrets imprisoned in their data.

CSG’s Adaptive BI Solutions framework provides our clients with a rich palette of tools, techniques and practices for creating robust BI solutions. Our BI consulting services provide clients with high-value results by coupling many years of practical experience with Microsoft’s powerful suite of BI technologies.

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